Supervisor, Housekeeping/Laundry
The Housekeeping/Laundry Supervisor will plan, organize, develop and direct the overall operation of the Housekeeping and Laundry Departments in accordance with current federal, state, and local standards, guidelines and regulations as well as company policy and procedures.
ESSENTIAL JOB DUTIES:
To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.
o Plan, develop, organize, implement, evaluate and direct the Housekeeping and Laundry Departments, coordination with other departments at the facility o Evaluate staffing needs, prepare department schedules and daily assignments of individuals working in the Housekeeping and Laundry Departments o Assist in housekeeping and laundry duties as appropriate for patient census and staff scheduling o Prepare reports and recommendations for the Administrator regarding the operation of the Housekeeping and Laundry departments o Report all incidents, accidents, hazardous conditions or equipment to Administrator o Inspect work areas and equipment frequently for safety, fire protection and prevention, etc.
o Comply with established infection control and universal precaution practices including isolation procedures in coordination with nursing services, as well as follow fire safety policies and procedures o Make routine rounds and authorize or conduct tours with others, such as the Administrator, other facility staff, government representatives, visitors and others o Delegate a responsible staff member as representative when absent from the facility and find replacements for absent departmental employees o Maintain privacy and confidentiality of records, conditions and other information relating to patients, employees and facility o Encourage an atmosphere of optimism, warmth and interest in patients' personal and health care needs o Assist others in developing implementing and updating written procedures for discharge planning o Inventory, identify, purchase, and monitor equipment, supplies, etc.
o Maintain a reference library of written housekeeping and laundry resource materials to assist the Housekeeping and Laundry departments in meeting patient's needs o Perform other related duties as assigned by the AdministratorJOB REQUIREMENTS:
o Handle multiple priorities effectively o Independent discretion/decision making o Reliable transportation o Position may require unscheduled overtime, week-end work o Must be willing and able to work flexible hours o Must be able to work independentlyRequired Skills:
Communication skills and active listening Required Computer Software/Equipment used:
Desktop/Computer and Standard Office EquipmentREQUIRED
Qualifications:
o Education:
High school diploma or equivalent preferred o
Experience:
Healthcare experience strongly preferredCOMPANY COMPETENCIES:
o Respect - We treat people as they want to be treated, showing regard for their rights and privacy o Integrity - We emphasize honesty, fairness, and doing the right thing even when no one is watching o Teamwork - We work collaboratively to improve processes, resolve problems and reward results o Excellence - We hold ourselves to the highest standards, aspiring to zero defects in every task o Compassion - We respond to those who need help with sensitivity and a positive attitude o Professionalism - We perform our duties with skill, good judgement and politeness JOB COMPETENCIES:
1.
:
Able to gather and analyze data and reach appropriate conclusion; solves problems in a timely manner.
2.
:
Possesses good interpersonal skills while dealing with emotional or difficult situations; respond promptly to customer's needs.
3.
:
Accepts responsibility for own decisions, actions and results; able to maintain dependable behavior in times of crisis or complexity.
4.
:
Is consistently at work and on time; ensures work responsibilities are covered; returns from lunch and breaks appropriately; arrives at meetings on time; notifies supervisor of pending absences.
5.
:
Speaks and writes clearly and persuasively; listens and receives clarification.
6.
:
Upholds organizational values and abides by state and federal regulations; maintains confidentiality of HIPAA information; treats others with respect.
7.
:
Seeks increased responsibility; sets self-improvement goals related to the organization's objectives.
8.
:
Demonstrates knowledge of the position and industry; seeks additional information.
9.
:
Maintains high level of performance while demonstrating commitment to accuracy and thoroughness.
10.
:
Displays ease working with others; contributes ideas and skills to team; puts success of team above own interests.
Communicates with co-workers at all levels to adequately meet the needs of patients.
SCOPE AND LEVEL OF WORK:
o Complexity:
Duties assigned are not generally complex.
Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.
o Decision Making:
Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.
o Communications:
Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.
o Supervision Received:
Performs work with supervisory oversight.
Under general supervision, receives assignments and is expected to carry them through to completion with substantial independence.
Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent.
Recurring work clearly covered by guidelines may or may not be reviewed.
SUPERVISORY RESPONSIBILITES:
o Supervises, trains, and provides work direction and problem solving for other workersOccasionally needs manager's direction due to extraordinary circumstancesSupervisor frequently determines prioritiesSAFETY EXPECTATIONS:
o Work safely and follow safety rules o Report unsafe working conditions and behaviors o Take reasonable and prudent actions to prevent others from engaging in unsafe practices WORKING CONDITIONS:
o Work is typically performed in a standard office environment; well-lit; comfortable temperature-controlled; above-average conversational noise is frequent o Audio-Visual:
Hearing:
Good o Ability to lift to 40 pounds o Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EducationRequiredHigh School or better Recommended Skills Active Listening Audio Equipments Communication Confidentiality Data Analysis Decision Making Estimated Salary: $20 to $28 per hour based on qualifications.
ESSENTIAL JOB DUTIES:
To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.
o Plan, develop, organize, implement, evaluate and direct the Housekeeping and Laundry Departments, coordination with other departments at the facility o Evaluate staffing needs, prepare department schedules and daily assignments of individuals working in the Housekeeping and Laundry Departments o Assist in housekeeping and laundry duties as appropriate for patient census and staff scheduling o Prepare reports and recommendations for the Administrator regarding the operation of the Housekeeping and Laundry departments o Report all incidents, accidents, hazardous conditions or equipment to Administrator o Inspect work areas and equipment frequently for safety, fire protection and prevention, etc.
o Comply with established infection control and universal precaution practices including isolation procedures in coordination with nursing services, as well as follow fire safety policies and procedures o Make routine rounds and authorize or conduct tours with others, such as the Administrator, other facility staff, government representatives, visitors and others o Delegate a responsible staff member as representative when absent from the facility and find replacements for absent departmental employees o Maintain privacy and confidentiality of records, conditions and other information relating to patients, employees and facility o Encourage an atmosphere of optimism, warmth and interest in patients' personal and health care needs o Assist others in developing implementing and updating written procedures for discharge planning o Inventory, identify, purchase, and monitor equipment, supplies, etc.
o Maintain a reference library of written housekeeping and laundry resource materials to assist the Housekeeping and Laundry departments in meeting patient's needs o Perform other related duties as assigned by the AdministratorJOB REQUIREMENTS:
o Handle multiple priorities effectively o Independent discretion/decision making o Reliable transportation o Position may require unscheduled overtime, week-end work o Must be willing and able to work flexible hours o Must be able to work independentlyRequired Skills:
Communication skills and active listening Required Computer Software/Equipment used:
Desktop/Computer and Standard Office EquipmentREQUIRED
Qualifications:
o Education:
High school diploma or equivalent preferred o
Experience:
Healthcare experience strongly preferredCOMPANY COMPETENCIES:
o Respect - We treat people as they want to be treated, showing regard for their rights and privacy o Integrity - We emphasize honesty, fairness, and doing the right thing even when no one is watching o Teamwork - We work collaboratively to improve processes, resolve problems and reward results o Excellence - We hold ourselves to the highest standards, aspiring to zero defects in every task o Compassion - We respond to those who need help with sensitivity and a positive attitude o Professionalism - We perform our duties with skill, good judgement and politeness JOB COMPETENCIES:
1.
:
Able to gather and analyze data and reach appropriate conclusion; solves problems in a timely manner.
2.
:
Possesses good interpersonal skills while dealing with emotional or difficult situations; respond promptly to customer's needs.
3.
:
Accepts responsibility for own decisions, actions and results; able to maintain dependable behavior in times of crisis or complexity.
4.
:
Is consistently at work and on time; ensures work responsibilities are covered; returns from lunch and breaks appropriately; arrives at meetings on time; notifies supervisor of pending absences.
5.
:
Speaks and writes clearly and persuasively; listens and receives clarification.
6.
:
Upholds organizational values and abides by state and federal regulations; maintains confidentiality of HIPAA information; treats others with respect.
7.
:
Seeks increased responsibility; sets self-improvement goals related to the organization's objectives.
8.
:
Demonstrates knowledge of the position and industry; seeks additional information.
9.
:
Maintains high level of performance while demonstrating commitment to accuracy and thoroughness.
10.
:
Displays ease working with others; contributes ideas and skills to team; puts success of team above own interests.
Communicates with co-workers at all levels to adequately meet the needs of patients.
SCOPE AND LEVEL OF WORK:
o Complexity:
Duties assigned are not generally complex.
Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.
o Decision Making:
Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.
o Communications:
Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.
o Supervision Received:
Performs work with supervisory oversight.
Under general supervision, receives assignments and is expected to carry them through to completion with substantial independence.
Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent.
Recurring work clearly covered by guidelines may or may not be reviewed.
SUPERVISORY RESPONSIBILITES:
o Supervises, trains, and provides work direction and problem solving for other workersOccasionally needs manager's direction due to extraordinary circumstancesSupervisor frequently determines prioritiesSAFETY EXPECTATIONS:
o Work safely and follow safety rules o Report unsafe working conditions and behaviors o Take reasonable and prudent actions to prevent others from engaging in unsafe practices WORKING CONDITIONS:
o Work is typically performed in a standard office environment; well-lit; comfortable temperature-controlled; above-average conversational noise is frequent o Audio-Visual:
Hearing:
Good o Ability to lift to 40 pounds o Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EducationRequiredHigh School or better Recommended Skills Active Listening Audio Equipments Communication Confidentiality Data Analysis Decision Making Estimated Salary: $20 to $28 per hour based on qualifications.
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